Lockbox Services provide time-saving and money-saving benefits to property managers, condo/homeowner associations, municipalities, country clubs and other businesses and organizations that receive a large number of payments and spend significant resources on processing.

Regent Bank now provides the technology supported by Klik to process your lockbox funds from either checks or digital sources, including credit cards and online billing. With flexible customization options, Lockbox Services can accommodate your company’s unique agenda. It’s the same classic Regent Bank service, updated to meet your modern business needs.

Your clients can now complete efficient transactions via the following payment types:
Checks • Money Orders • ACH • Online Billing

Payment Processingocsiockbox Services

In order to expedite and securely manage the processing of your clients’ checks, Regent Bank will collect and sort payments and correspondence, create an online database with check images and transaction details, and archive your data for easy future referral. These services are fully flexible and can be customized to address your unique business directive.

This state-of-the-art system accesses credit card and automated clearing house (ACH) payments to quickly move authorized funds from your client’s bank or credit card account to your company’s central operating account.

Mail Collection and Extraction

The items from your post office box are cleared and delivered via courier to the processing center each business day. Items are checked for date, amount, signature and legal line. All

exceptions and correspondence are pulled and sent via your instructions. Payments are separated by equal amounts, unequal amounts, multi-coupon/single check and single coupon/multi-check to assure quality and reliability.

Capture and Imaging

Separate applications are established for different payment types, and each is processed individually. Items are scanned and captured. A full image of the coupon and check

are stored. The check is then encoded and endorsed for presentation and collection by the Bank.

Exceptions and Rejections (Stop Files)

Payment exceptions are approved or rejected through email or web access. Payment rejections, if applicable, are also sent via email or direct access online.

Deposit

A deposit ticket is created for all processed work.  The deposit is processed and the funds are deposited into a designated account.

Image Archiving and Research

Images of coupons, checks and correspondence are archived for up to seven years, providing easy access for reference.  Paper coupons are stored on-site for up to 60 days. Images of checks and coupons are available after processing through the Regent Bank website.

Benefits

• DDA history
• Reduced Processing Time & Costs
• Shortened Mail Float
• Automated Accounts Receivable Update
• Exceptions/Rejection (Stop) File Capability
• Web-Based Image Archiving & Research
• Services Tailored to Meet Individual Needs  

Information Exchange and CD-ROM Archiving

Data and image files, as well as other reports, are available through web access. CD-ROM archives can be produced and sent at the end of each month, quarter or year. Information

includes images of the checks and coupons processed for that particular period.

Coupon and Statement Printing

Regent Bank offers coupon printing for clients. Coupon stock will be provided and then printed to the client’s specifications.  All necessary information is included, and the scan line is set up for Lockbox Processing. Return envelopes are also available.

Eliminate Paper-Based Receivables

The transaction information is accepted online through dedicated import service module. The lockbox system performs processing and creates customized reports without paper expenditure.

Online Monitoring

All digital transaction data is made available to you via email and web access. You can easily access your account anytime at www.regentbank.com to search data, monitor accounts and receive up-to-the-minute notifications.

Remote Deposit Capture Program

Digital lockbox processing works in conjunction with Regent Bank’s Remote Deposit Capture Program. Your business can quickly process deposits by simply scanning checks and issuing deposits electronically, day or night from your own office.