Business Bill Pay with eBills

GetBillBill Pay lets you quickly and conveniently pay anyone online that you pay today by check. It is simply the best way to manage your payments. For more details on our Mobile Banking Services, click on this link to see a PDF of our MOBILE BANKING SERVICES BROCHURE


  • Pay Virtually Anyone. From the local bakery to a Fortune 500 Company, even your babysitter.
  • Send Money to Friends and Family. All you need is their email address or cell phone number.
  • Same Day/Next Day Payments. Payments can often be received in as little as one business day, even that same afternoon if necessary.
  • Group Payments into Categories. Organize your utilities, cable and phone into a folder named household.
  • Receive eBills. Green, more convenient, more secure and easier to manage.
  • Reminders. Receive updates through email when you receive a bill, or when it’s due.
  • Automatic Payments. Great for bills that stay the same each month, like your rent and your car loan.
  • Search Bill History. Search by company, date and status, the moment you need an answer, wherever you are.
  • Message Center. Get quick answers to questions you might have.
  • Completely safe. More secure than mailing paper checks.

Features of Business Bill Pay with eBills:


  • Bill Pay lets you quickly and conveniently pay anyone online that you pay today by check.
  • Pay all of your bills at the Payment Center. You can also see a summary of your recent and pending payments.
  • Receive some of your bills online. You can view and pay these bills at the Payment Center.
  • Pay any person or company in the United States, from your leasing company to your office suppliers.
  • Schedule repeating payments, such as lease payments.
  • Schedule single payments up to one year in advance. The only payments you cannot make through your bill payment service are court-ordered payments and state and federal tax payments.
  • Set up automatic payments to pay your electronic bills or to automatically schedule payments of a set amount at regular intervals.
  • Review your bills and payments for the past 24 months.

Enhanced Features for Business Bill Pay with eBills:

  • Administer three levels of authorized users with dual control features.
  • Pay any person or company in the U.S. except court-ordered payments and state and federal tax payments.
  • Receive and pay e-Bills online.
  • Schedule repeating payments.
  • Electronically link invoice and credit memo information with your payments.

You must be a Corporate Cash Management client to utilize these enhanced bill pay features. If you are not a current Corporate Cash Management client, please contact us to enroll in these bill pay services.

FAQ’s

Please click on a question to view the answer.

How does it work?

How secure is my bill payment and personal information?

If I haven’t signed up for Bill Pay, how do I?

How does Bill Pay work?

How secure is the information I give to you?

How do I cancel bill payment service?

How do I change business information?

How do I change authorized user information?

What if I have a question about one of the features?

What if I made a mistake when I entered my payment account information?

 

How does it work?

To pay your bills online, simply add the companies and people you want to pay. We use this information to make the payments for your bills. After you add your bills, you can go to the Payment Center. The Pay Bills section lists all of the bills you’ve added. To pay a bill, enter a payment amount and the date when you want the company or person to receive your payment. You can also select this date from the calendar. Pay as many bills as you want at the same time from the Payment Center.

After you pay a bill, it may move to either the Pending Payments section or the Recent Payments section of the Payment Center.
• Pending Payments: Provide a quick summary of the payments that have not yet been processed.
• Recent Payments: Provide a list of bills that have been paid in the past 45 days.
You can also find a list of the pending and recent payments for a particular biller in the Payment Assistant. If you can’t find a payment in the Recent Payments section, go to Bill History, which shows all of the bills you paid in the past 24 months, including electronic bills and the bills that you pay automatically.
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How secure is my bill payment and personal information?

We use several methods to ensure that your information is secure.
• SSL—Secure Sockets Layer ensures that your connection and information are secure from outside inspection.
• Encryption—128-bit encryption makes your information unreadable as it passes over the Internet.
• Automatic Sign Out—Automatically signs you out of a session if you are inactive for a predefined time (usually 10 minutes). It is best if you sign out immediately after you finish your tasks. top

If I haven’t signed up for Bill Pay, how do I?

To sign up for Bill Pay, you must enroll in online banking and select Bill Pay. The system will walk you through the bill pay set up. You must be a Corporate Cash Management client to utilize the enhanced bill pay features (authorized user levels, linking invoices, etc.). If you are not a current Corporate Cash Management client, please contact us to enroll in these bill pay services.
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How does Bill Pay work?

There are two basic steps involved in using Bill Pay to make online payments:
1. Set up your payees.
2. Schedule payments.
When you first begin using the service, set up your payee list by adding the payees to whom you want to make payments. Some payees can also send electronic bills (e-bills). You only need to add each payee once. When you make a payment, you specify the date that you want the payee to receive the payment. The earliest available payment date is four business days from today. Bill Pay determines whether a payment is sent electronically or by check, based on whether the payee accepts electronic payments and other guidelines. If you are a Level 3 User, you can initiate a payment, which must then be approved by a user of higher authority before the payment can be scheduled and issued. After a payment is scheduled, it appears as Scheduled in Payment Activity. After the payment is processed, the status changes to Processed. The payee receives your payment on the payment date you specified and credits your account.
Note that there can be a delay between when the payee receives the payment and when the payee credits the payment to your account.
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How secure is the information I give to you?

Bill Pay uses several methods to ensure that your information is secure.
• Business User ID and Password: Your business user ID and password are unique identifiers that only you know. As long as you don’t share your business user ID and password with anyone, no one can sign in to Bill Pay as you.
• SSL: Bill Pay uses SSL (secure sockets layer), which ensures that your connection and information are secure from outside inspection.
• Encryption: Bill Pay uses 40-bit or 128-bit encryption (whichever your browser supports) to make your information unreadable as it passes over the Internet.
• Automatic Sign Out: In addition, Bill Pay automatically signs you out of a session if you are inactive for a predefined number of minutes (usually 10 minutes). It is best if you sign out immediately after you are finished.
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How do I cancel bill payment service?

The Level 1 User is the only user who can cancel the service. On the Profile – Service Setup page, click Cancel Your Service at the bottom of the page. Before you cancel your service, keep in mind the following:
• Scheduled payments, including repeating payments, are not paid.
• Processing payments are paid.
• You no longer have access to your payment activity and you can no longer send payment inquiries. You should wait until all of your scheduled payments are processed before you cancel your service. If you let your scheduled payments process, then you won’t have any outstanding payments that you can’t view or inquire about after you cancel your service.
• Your payees are notified to stop sending e-bills. However, it can sometimes take a few days for the payee to process the request. Therefore, until you begin receiving paper bills again you should contact the payee directly about your payment amount and payment due date. Because you can’t send your payment using Bill Pay after you cancel your service, you should make your payment to the payee by some other means, such as a check.
• If you decide to use Bill Pay again, you will have to re-enroll and set up your payee list.
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How do I change business information?

It’s important to keep your business information (which includes business contact information) up to date so that we can contact you if necessary. To make any changes, go to the Profile – Business Information page and click Change.
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How do I change authorized user information?

Since authorized users can access Bill Pay and contact customer service on your behalf, their information should be up to date. You can review authorized user information on the Profile – Authorized User Information page. To make any changes, go to the Profile – Authorized User Information page and click View/Change.
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What if I have a question about one of the features?

Bill Pay can assist you in using its features as follows:
• This product contains help that is available on each page. Click Help Me With This Page to open Help for a specific topic. Also, you can click the Help button to open the Help Me Topics page.
• If you have general questions, read through the list of frequently asked questions (FAQs).
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What if I made a mistake when I entered my payment account information?

If you made a mistake when typing an account number, routing transit number, or account type, you should add the payment account again using the correct information. Then delete the account with the incorrect information.
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