“It’s all about working with people. Our customers invest in us, and we invest in them. They know we’re here to stay and that we’ll work with them every step of the way. Working together ensures success for us all.”
– Sid Spiro
Chairman and CEO, Regent Bank
In 1986, Regent Bank opened its first office in Davie, Florida. Since that day the Bank, its officers and staff, has been dedicated to providing the highest quality service to customers by combining the latest in technology and innovative services with a personal touch.
It’s a simple philosophy:
Today’s Banking in Yesterday’s Tradition
The Best of Both Worlds
“People want the absolute best in customized banking services,” says Regent Bank Chairman and CEO Cyril S. “Sid” Spiro. “Today’s banking means providing a wide variety of state-of-the-art services such as Internet banking and a complete line of commercial banking services including cash management, credit card processing, leasing, courier services, mortgages, insurance, loans and more.
“People like doing business with those they know and trust,” Spiro explains. “In the past, people knew their banker. Customers worked with the same banker for years and didn’t deal with someone new every time they called or came into the bank. People saw their banker as a business partner, and that relationship helped their business grow strong and profitable. But in today’s world, it’s difficult to find that one-on-one interaction. So when Regent Bank was established, we set out to give our customers the most modern, cutting-edge banking services available, but with that all-important personal relationship. We feel the result is the best of both worlds.”
A Unique Approach to Business Banking
How are these relationships achieved?
Here’s how Regent Bank does it:
Individual Offices: Every Regent Bank office is a self sufficient unit staffed by experienced bankers.
“Each office is a true community bank,” Spiro says.”Whether you’re in Davie,West Palm Beach, or any office in between, there’s easy access to senior management. You’ll get answers from a knowledgeable person right then and there.”
Long-Term Management and Staff: With a high employee retention rate, it’s not unusual for customers to work with the same Regent Bank officers and staff throughout their business relationship. “By combining their expertise in banking with knowledge of a customer’s individual business, our people can really work with our customers on a long-term one-on-one basis,” Spiro explains. “They provide service and solutions tailored for just that customer. Even more importantly they can identify a burp for a burp, a cold for a cold, and pneumonia for pneumonia, without confusing one for the other.”
Active Community Interaction and Outreach: Each office has a volunteer Advisory Board comprised of local business leaders which provides ongoing, specific feedback to Regent Bank. “These Boards each mirror the surrounding community that particular office serves,” Spiro explains.”They’ve met monthly since 1986, discussing what the marketplace wants and needs in banking services. Their contribution is invaluable to the Bank, and allows us to provide the best service possible to our customers.”
In addition, Regent Bank stays active in the local communities it serves, participating in community events and supporting charities throughout Broward and Palm Beach Counties.
Your Success is Regent Bank’s Success
Regent Bank’s philosophy of building long-term business relationships has served its customers well for more than three decades. As a result, Regent Bank has enjoyed steady growth across Broward and Palm Beach Counties.
Running a business is a very rewarding accomplishment. It’s also one of the most time-consuming. And if you’re like most professionals, you can’t afford to waste a single minute.
That’s why Regent Bank makes business banking easier.